Contact information

We're here to help! Whether you have a question about an order, need assistance with a design, or would like to discuss a custom project, we'd love to hear from you.

BrandCraft Studio

Website: brandcraftstudio.shop

WhatsApp: 078 046 7372

Live Chat: Available through Shopify Inbox on our website during business hours.

Business Hours

Monday – Friday: 09:00 – 17:00

Saturday: 10:00 – 12:00 (Subject to orders)

Sunday & Public Holidays: Closed

Customer Support

For the fastest assistance, you can contact us through:

- Shopify Inbox Live Chat on our website
- WhatsApp: 078 046 7372

Please include your order number when contacting us about an existing order.

We aim to respond to all enquiries within one business day, although many messages are answered much sooner during business hours.

Custom Orders

Looking for something unique? We specialise in personalised gifts, custom printing, stickers, graphic design, and branded products.

If you have a custom idea, simply send us a message via Shopify Inbox or WhatsApp, and we'll work with you to bring your vision to life.

Thank you for choosing BrandCraft Studio. We appreciate your support and look forward to creating something amazing for you!